Skip to content
Support channels

Talk to Brokerse.

WhatsApp, e-mail or the form: pick a channel and our team replies. Business accounts are opened in the mobile app.

Mon–Fri · 9am to 6pm (BRT)Reply within 1 business day
Pick a channel
WhatsApp+55 11 92500-9009Sales and support during business hours.E-mailcontato@brokersedigital.com.brFor proposals, questions and sending documents.FormOn this pageTell us about your operation and we'll reply by e-mail.
Account opening

Business accounts are opened in the app

Registration, document upload and KYC all happen inside the Brokerse app — no intermediate form. Download it, follow the steps and track your review status right there.

Download on theApp StoreGet it onGoogle Play
How it works
01Download the appAvailable for iOS and Android.
02Registration and KYCCompany details, corporate documents and legal-representative validation.
03Review and activationTypically 3–5 business days after complete documentation is submitted.
Other channels

Institutional channels

Compliance, data protection and our office address — for anything that doesn't go through sales.

Compliancecompliance@brokersedigital.com.br
Data protection officer (DPO)dpo@brokersedigital.com.br
Support hoursMon–Fri · 9am to 6pm (BRT)
AddressAv. Brigadeiro Faria Lima, n.º 1.811, ESC 1.119, Jardim Paulistano, São Paulo/SP, CEP: 01.452-001
Form

Send a message

For sales questions, proposals and support. If you want to open an account, the app is the way.

By submitting, you agree to data processing under our privacy policy.

Frequently asked questions

Before you reach out

How do I open a business account?

Accounts are opened exclusively in the Brokerse app, available on the App Store and Google Play. Registration, document upload and KYC all happen in the app.

How long does onboarding take?

Typically 3–5 business days after complete documentation is submitted.

Do I need an active CNPJ to open an account?

Yes — the business digital account requires an active CNPJ and a legal representative validated via KYC.

What are your support hours?

Monday to Friday, 9am to 6pm (BRT), on WhatsApp and by e-mail. Messages received outside those hours are answered the next business day.